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Order Processing
All orders received by 2 pm are processed and shipped the same day they are received. Holiday and weekend orders are processed on the next business day.  There may be a delay in shipping custom items. 

Shipping Charges
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

In-Store Pickup
In-store pickup is available 7 days a week. Please have your order confirmation email with you when you come.

Shipping Confirmation/Tracking
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Missing Shipment
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at store@bushcenter.org with your name and order number, and we will investigate it for you.